PRINSIP - PRINSIP GOOD GOVERNANCE DI DINAS KEPENDUDUKAN DAN CATATAN SIPIL KOTA PEKANBARU

Public agencies that provide public services accountable, transparent, accessible, easily accessible
information is a public instasi some traits that have applied the principles of good governance. Office of
Population and Civil Registration Pekanbaru is the public agency that organizes public services in the field of
population and civil registration, including the service of National Identity Card, Family Card, registration and
issuance of birth certificates and death.
This study aims to determine how the Principles of good governance. This research is a qualitative
descriptive study. The sampling technique used was purposive sampling technique. Data collection technique used
observation and interview and questionnaire. The data used in this study is the apparatus of the state and civil
society is managing the administration. The data obtained were analyzed using descriptive analysis technique that
consists of data reduction, data presentation and conclusion. Based on the research that the application of the
principles of good governance is good but there are some that need to be improved. Namely, equality and the
supremacy of law. For that we need an improvement in some aspects.
Keywords: Principles, Good Governance , Public Agencies